Should contracts be user-friendly?🤔
Of course, they should be. But why take the effort to make a contract user-friendly?🧐
How does it help clients and end users?🤷🏻
And lastly, how do you approach this new way of designing contracts?🛠
We uncover answers to all these questions on Rethinking Legal Ops with our guests Stefania Passera (Founder & Contract designer, Passera Design) and Paula Doyle (Legal Innovation Advisor, PaLiDa Ltd).
Watch the full episode to find out!
Stefania is an information designer specializing in contract design and simplification. Her mission is to help organizations transform their contracts and policies into user-friendly, effective tools that work for business. With 10+ years of experience, her work draws from information and service design, design thinking, user research, and UX.
Paula is a dynamic and inspiring leader with a keen interest in disrupting the status quo to introduce greater efficiencies and inclusiveness into economies. A lawyer by trade, she now focuses on legal innovation, with a particular passion for simplified processes and well-designed user-centered contracts.